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Smart homes may halve carbon emissions and bills

Smart homes may halve carbon emissions and bills: Smart homes could help deliver energy bill savings, carbon reductions and improved system resilience across the UK. New research from scientists at Loughborough University in partnership with the Solar Trade Association and Advance Further Energy concludes, which says the mass adoption in the home of battery storage,…
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How to get households involved in grid balancing

How to get households involved in grid balancing: The energy industry has already been looking at how households will be supported in their participation in demand-side services. This area has traditionally been the domain of large commercial customers. However, the current situation of low energy demand and high renewable generation has brought the need for…
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Quarter of water customers let down by poor response

Quarter of water customers let down: More than 7 million UK households have had a negative experience when facing an issue with their bill, according to new research.   A quarter (26%) of water customers admitted to having a negative billing experience, showing that a large number of service users are being let down by…
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Renewable Obligation Mutualisation-Cornwall Insight

Cornwall Insight Explainer: Renewable Obligation Mutualisation: Ofgem confirmed on 7 November that mutualisation for the Renewables Obligation (RO) had been triggered for 2018-19 – Compliance Period (CP) 17 – the second consecutive year this has happened. The initial shortfall in buy-out payments was £206.0mn, more than double last year’s level, against a total amount owed…
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Over 2.5 million households receive inaccurate utility bills

More than 2.5 million households are being unfairly charged for their utilities it has been revealed, after new research found that over 9% of customers received inaccurate bills in the last year. The figures are highlighted in The Secrets of Better Billing, a study commissioned by utility billing software business Echo Managed Services, creator of Aptumo…
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