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Ofgem issue rules to support struggling energy customers

The new rules, which will come into effect on 15th December, aim to support customers struggling to pay their energy bills and provide extra help for prepayment customers

The post Ofgem announces new rules to protect struggling energy customers appeared first on Energy Live News.

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Seven suppliers owe £34m in RO and FiT fees

Seven suppliers owe £34m in RO and FiT fees: Seven energy suppliers have been ordered to pay £34 million by Ofgem which they owe in Renewables Obligations (RO) and Feed-in Tariff scheme levelisation payments. Suppliers have to demonstrate under the governments’ RO scheme, they met their obligations by having sourced enough electricity from renewable sources…
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Q220 energy switching rates fall again

Q220 energy switching rates fall again: In the second quarter of 2020 the number of customers switching energy supplier has continued to fall. Ofgem’s latest figures state, which suggest electricity transfers decreased between the second quarter of 2019 and the second quarter of 2020 by 13.1%. Compared to 1,531,000 in the same quarter of 2019,…
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Energy switching champions are up North!

Energy switching champions are up North! The savviest at saving money by switching their energy providers are Northern households, while Londoners are the worst. A new survey from the comparison and switching service Uswitch has found, which suggests top the list for saving money by switching their energy provider are Northern towns and cities –…
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British Gas prepayment customers paid back £1.48m

British Gas prepayment customers paid back £1.48m: British Gas ‘mishandled a change in a top up provider for prepayment customers and has paid £250,000 to energy redress fund and pay an additional £1.48 million to customers. Approximately 270,000 customers were not notified for the change of the provider by the company, which went live on…
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£302 could be saved by households switching from SVT

£302 could be saved by households switching from SVT: Households in the UK could save on average £302 every year if they switch from the default or standard variable tariff (SVT). A price comparison website has said in a new report, which suggests that the cheapest available tariffs for an average price on the market…
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