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In Texas Minorities are more likely to have blackouts

In Texas Minorities are more likely to have blackouts: Suffering four times more power outages during the recent rolling blackouts that hit the state and texan residents from ethnic backgrounds. Estimating areas mostly inhabited by people of white background had an 11% chance of suffering an outage compared to a 47% chance in high minority…
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Customers data exposed as hackers attack npower app

Customers data exposed as hackers attack npower app: The power company Npower has recently closed their app following the exposure of customer’s data in an attack. Login data was used to access customer’s accounts which were obtained by other websites. However, customers whose accounts were accessed have already been contacted and it was said that…
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Further suppliers to increase energy bills

Further suppliers to increase energy bills: After an announcement last week from British Gas, they are to adjust their prices to the new tariff cap, more suppliers have come forward about the changes that could potentially see customers’ energy bills increase upto £96. EDF, Scottish Power and E.ON adjusted to the new tariff cap level…
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Industry reacts to Ofgem’s changing price cap

Industry reacts to Ofgem’s changing price cap: Ofgem reported that from April, price cap will go back to pre-pandemic levels, because of changes in wholesale energy prices. The new cap will increase up to £96 on households’ bills. The industry responded. Cost of buying energy increased considerably Reacting to this morning’s price cap report, Energy…
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600K more energy customers in debt due to pandemic

600K more energy customers in debt due to pandemic: The COVID-19 pandemic has pushed 600,000 additional energy customers to an inability to pay their energy bills since February, inciting a total of 2.1 million households in debt. This has been reported in new research from Citizens Advice, which discovered the size of debts is “significant”,…
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Ofgem issue rules to support struggling energy customers

Ofgem issue rules to support struggling energy customers: In a effort to protect customers who are struggling to pay their energy bills, Ofgem has issued a set of new rules for energy suppliers. According to the new rules, suppliers have to grant emergency credit to prepayment customers who find it difficult to top up because…
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