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Suppliers & charities meet to offer extra help for customers

Heather Trudeau
British Gas, Citizens Advice, direct debits, E.ON, EDF, energy bills, energy company, energy crisis, energy customers, energy market, energy prices, Energy security, energy supplier, energy supply, Finance & Markets, gas prices, Martin Lewis, moneysavingexpert, National Energy Action, Octopus, Ovo, Shell, StepChange, Top Stories
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Suppliers & charities meet to offer extra help for customers: Charities and consumer groups met up with energy suppliers to propose potential steps that could help households through the energy crisis. Agents from charities Citizens Advice, National Energy Action and StepChange as well as Martin Lewis of Money Saving Expert met with the CEOs of…
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€700k donation for Ukrainians

Heather Trudeau
Czech Republic, donation, E.ON, energy suppliers, Finance & Markets, German Red Cross, germany, humanitarian aid, Hungary, Russia, Slovakia, Ukraine
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€700k donation for Ukrainians Energy supplier E.ON has issued a donation more than €700,000 (£595,000) to the German Red Cross for people in Ukraine. Employees from all business units of the E.ON Group donated about €350,000 (£297,000) in the last few months and the company doubled this amount. The aid is predicted to help and…
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Majority of councils are afraid of meeting net zero targets

Heather Trudeau
carbon dioxide emissions, climate change, climate crisis, councils, district heating, E.ON, Efficiency & Environment, Electric vehicles, energy bills, energy supplier, gas boiler, Local authorities, Low Carbon, Michael Lewis, net-zero
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Majority of councils are afraid of meeting net zero targets The majority of executives from local governments has lack of trust in their authorities to keep on track to meet net zero targets. That’s according to a new survey by energy supplier E.ON and the Local Government Chronicle which shows fewer than half of those…
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Customers appeal energy firms to protect credit balances

Heather Trudeau
British Gas, Centrica, Chris O'Shea, credit balances, deposit, E.ON, energy bills, energy crisis, energy market, energy prices, energy retail market, Finance & Markets, gas prices, Octopus, Top Stories, wholesale energy costs, You Gov
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Customers appeal energy firms to protect credit balances Almost 86% of customers wish for their energy suppliers to support their credit balances. That’s according to a new YouGov survey acredited by Centrica which found that 91% of E.ON customers, 88% of British Gas customers and 85% of Octopus customers want to see their providers safeguard their…
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Calls on government to bring in a “social tariff”

Heather Trudeau
E.ON, energy bills, energy crisis, energy customers, energy prices, energy retail market, energy suppliers, Finance & Markets, gas prices, grid, house of commons, Keith Anderson, Michael Lewis, price cap, ScottishPower, social tariff, Top Stories, wholesale energy costs
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Calls on government to bring in a “social tariff”: The government has been urged to introduce a social tariff strategy to shield customers from skyrocketing energy prices. Chief Executive Officer of ScottishPower, Keith Anderson advised the implementation could help millions of billpayers. During a parliamentary session concerning the energy pricing & the future of the…
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Severe hit on customers’ payment ability say energy chiefs

Heather Trudeau
British Gas, business, Centrica, Chris O'Shea, E.ON, EDF, Energy and Industrial Strategy Committee, energy bills, energy company, energy customer, energy supplier, Finance & Markets, fuel poverty, house of commons, Michael Lewis, prepayment customers, price cap, ScottishPower, Simone Rossi, Top Stories
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Severe hit on customers’ payment ability say energy chiefs: Customers in the millions are finding it difficult to pay their energy bills after a large increase in the price cap with average household gas & electricity bills soaring to £1,971 per year. Michael Lewis, Chief Executive Officer of E.ON, speaking in a session of the…
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Energy Security Strategy criticised by E.ON boss

Heather Trudeau
BEIS, Boris Johnson, E.ON, energy bills, energy crisis, energy customers, energy retail market, Energy Security Strategy, energy supplier, energy transition, Finance & Markets, Russian oil and gas, Top Stories, UK government, wholesale energy costs
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Energy Security Strategy criticised by E.ON boss: The boss of E.ON UK has slammed the government’s Energy Security Strategy due to its failure to present more help to customers throughout the increasing cost of living. “We needed an Energy Security Strategy to set a course for a zero-carbon future & to help protect customers from…
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EON caused backlash over posting socks to customers

Heather Trudeau
carbon dioxide emissions, E.ON, Efficiency & Environment, energy bills, energy crisis, energy customers, energy retail market, energy suppliers, Finance & Markets, heating bills, Ovo Energy, socks, Top Stories, wholesale energy costs
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EON caused backlash over posting socks to customers: Socks sent to their customers to lower their heating were enough to trigger a huge resentment from users on social media toward the energy giant. Customers wrote concerning the “bad timing” that marketing action came from the firm, during a time that millions are struggling to pay…
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E.ON is stopping offering natural gas contracts

Heather Trudeau
E.ON, energy customers, energy market, energy supplier, ENSTROGA, Finance & Markets, gas contracts, gas prices, gas supply, germany, Igloo Energy, natural gas, Symbio Energy, Top Stories, wholesale energy costs
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E.ON is stopping offering natural gas contracts:  Soaring gas prices appear to be having an influence not just on the UK’s energy market, but also on that of its northwest neighbour, Germany. “unfortunately, we are currently unable to offer you natural gas products.” E.ON has written on its website in the section for its gas…
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UK energy crisis: Which suppliers are the most stable?

Heather Trudeau
British Gas, crisis, E.ON, Ecotricity, EDF Energy, energy consumers, energy supplier, Finance & Markets, Octopus Energy, Ovo Energy, Scottish Power, Shell, UK
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UK energy crisis: Which suppliers are the most stable?: In the UK today the energy market is going through unprecedented hardships which has already led to several notable energy suppliers going bust. As of August 2021, there have already been 10 energy suppliers that have ceased trading, which has left millions of UK residents concerned…
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