Review into future aid for energy consumers launched

A brand new review searching for the best way of supplying long term backing to customers struggling the most with energy bills has been launched by Citizens Advice.

The consumer advocate for the energy market is partnering with think tank the Social Market Foundation and consultants Public First to explore how best to tackle the energy affordability catastrophe.

The Energy Price Support Review has ambition to create a shared consensus amid civil society, industry and political parties on future help measures for energy customers.

That also includes identifying and understanding the people who struggle the most with energy prices and need longer term support and developing recommendations on how best to help and support them.

Citizens Advice is stated to have sustained more than 36,000 people having hard times with energy debts since January 2022 – a 24% rise from the same period last year.

“Energy affordability is a long-term problem and there needs to be a long term solution. This review will deliver concrete, workable proposals to ensure that everyone can afford to pay their gas and electricity bills, Dame Clare Moriarty, Chief Executive of Citizens Advice stated.

“We’re delighted to be partnering with the Social Market Foundation and Public First on this piece of work, which should help put consumers and their needs at the heart of future measures.”

Review into future aid for energy consumers launched

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