A rollout that currently covers the village of Haslemere, near Guildford and London, is the biggest smart water meter programme in the UK.
With the data smart meters provide a vital tool in Thames Water’s battle to reduce leakage and meet the ‘unprecedented demand’ for water as a result of the coronavirus panademic, They give customers a greater control over their bills and water use.
These smart meters have detected more than 28,000 leaks on customers’ private supply pipes, these have been repaired by the property owners and Thames Water and saved 43 million litres of water per day.
“The use of smart meters has been a real game changer as they give us a such a detailed insight into exactly where the water we put into supply goes, when our customers use water and how much they use. The data has been particularly invaluable over the last 12 months as the traditional demand patterns we’ve been used to have changed significantly due to lockdown.” said Mark Cooper, Head of Metering at Thames Water
“The typical peak demand periods of early morning and evening are no longer so prominent as fewer people are leaving their homes for work so might shower, use the washing machine or water the plants in the middle part of the day instead.”
Half a million smart meter milestone hit by Thames Water