Customer’s have been moved to other suppliers: Omni Energy, located in Leeds, is said to have transferred some of its clients to competing firms without their knowledge.

Last week, the firm purportedly sent an email to about 10,000 clients informing them that it is extremely probable that it will discontinue operations by the end of November.

According to sources, the consumers were transferred to Bulb and Scottish Power, who apparently revoked the switches following an inquiry.

According to sources, the energy market regulator is aware of the problem, and Omni Energy has ceased moving clients away after consulting with the regulator.

“We know about Omni energy apparently switching customers to other suppliers, one of which was Bulb. We’re taking appropriate action and have told Ofgem so that they can look into it.” Said a Bulb spokesperson

“Suppliers generally cannot switch customers away without their consent, except where a supplier sells some or all of its customer book as part of a trade sale to another supplier.” Said an Ofgem Spokesperson.

“In the event any supplier fails, Ofgem has robust systems in place and our safety net ensures customers’ electricity and gas supply continue and protects their credit balances.”

Soaring energy prices have forced numerous providers to quit the retail sector in recent weeks.

Speaking at Energy UK’s Annual Conference last week, Ofgem’s Chief Executive Jonathan Brearley said it’s difficult to estimate how long gas prices will remain high and that more providers will likely go out of business.

This year, around 12 energy businesses have gone bankrupt in the United Kingdom, affecting over two million consumers.

Customer’s have been moved to other suppliers:

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